Premier Residences Phu Quoc Emerald Bay – A cosmopolitan resort in southern Phu Quoc.

- Private Policies
객실 예약
객실 예약

Private Policies

  1. The purpose of collecting user information

When users contact us or make a reservation, they have to fill up the information including name, phone number, email, address on novotelphuquoc.com. The website uses the users’ information to support and provide service information to them.

The users must inform shortly Premier Residences Phu Quoc Resort if you find any unauthorized usage, abuse or privacy information violation from the third party in order to have solutions.

  1. Scope of information usage

The hotel uses your information for these purposes:

Provide the latest update to you

Contact and solve problem in specific cases

Only use your information to contact and confirm about hotel services that you book

In case receiving a Government’s request: The hotel is responsible to cooperate and provide your information if getting official documents from the Authorities including: Procuracy, Court, Polices who investigate about your violations. On the other hand, no one has the right to infringe on your personal information.

  1. Guest’ information storage time

Your information will be stored unless we get your request on information removal. Otherwise, your personal information will keep confidential on the server of www.premierresidencesphuquoc.com

  1. Who can reach your personal information

Premier Residences Phu Quoc Resort and the related departments who support you in booking accommodation and services at the hotel.

In case receiving a Government’s request: The hotel is responsible to cooperate and provide your information if getting official documents from the Authorities including: Procuracy, Court, Polices who investigate about your violations. On the other hand, no one has the right to infringe on your personal information.

  1. Organization address that collect and manage your personal information

D-EDGE Hospitality Solutions Pte Ltd

Premier Residences Phu Quoc Resort, An Thoi Award, Phu Quoc City, Kien Giang Province.

Phone: +84 (0)297 392 7777

Email: HB2Q9-RE1@accor.com

  1. How you can approach and edit your personal information

You can ask the hotel to update, correct or remove your personal information. You can send a request to the hotel. When receiving these feedbacks, we will double-check the information, in case it is exactly as reflected by the customer, we will handle it.

  1. Personal information protection commitment

Your personal information is under our confidentiality policies. Collecting and using your information are processed with your approval unless the cases by law.

Do not use, transfer, provide or disclose to any third party about your personal information without your consent.

In case the information server is attacked by hacker resulting in the loss of your personal data, the website will be responsible for notifying the case to the investigating authorities for handling and informing the guests.

The guests must provide all relevant personal information such as: Full name, contact address, phone number, email… when book hotel services and take legal responsibility for your information. The hotel is not responsible and does not resolve all claims related to your interests if it considers that all your provided personal information was inaccurate

 

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주소: Khem Beach, An Thoi Ward, Phu Quoc City, Kien Giang Province, Vietnam 전화: (+84) 0 297 392 7777 팩스: (+84) 0 297 392 7778 이메일: HB2Q9-RE1@accor.com google_map

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